Is sparkco ai HIPAA compliant?

Yes, sparkco ai is fully HIPAA compliant for healthcare communications. We maintain strict security protocols, data encryption, and access controls to protect patient information. Our platform is regularly audited for compliance with healthcare privacy standards.

How does the AI memory system work?

Our AI memory system maintains context across all interactions, remembering important details, preferences, and past conversations. This enables more natural, continuous conversations and allows the AI to build meaningful relationships over time while adapting to individual needs.

What is an empathetic AI agent?

An empathetic AI agent combines natural language understanding with emotional intelligence to create meaningful human-like interactions. Our agents understand context, emotions, and intent in conversations, making interactions feel natural and meaningful while maintaining memory across channels.

How do credits work for AI calls?

Each credit equals one second of AI calling time. The Free tier includes 3,600 credits (60 minutes) per month, Professional tier includes 12,000 credits (200 minutes), and Enterprise offers custom credit packages. Additional credits can be purchased at $1.50 per minute. Messaging is always unlimited and free.

What industries can use sparkco ai?

sparkco ai serves multiple industries: Healthcare (patient care, appointment management), E-commerce (customer service, sales), Gaming (interactive NPCs, real-world game interactions), and Elderly Care (regular check-ins, companionship). Each solution is tailored with industry-specific compliance and features.

What technology powers sparkco ai?

sparkco ai combines advanced AI capabilities with Natural Language Understanding, Emotional Intelligence, and Adaptive Learning. Our technology features context-aware memory systems, sentiment analysis, and real-time adaptation to emotional cues, all while maintaining enterprise-grade security with HIPAA, SOC2, and GDPR compliance.

Terms of Service

Name: sparkco ai platform
Brand: sparkco ai
Rating: 4.8 (124 reviews)

Last Updated: 2/11/2025

1. Acceptance of Terms

By accessing or using Sparkco's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials
You agree to notify us immediately of any unauthorized access to your account
You are responsible for all activities that occur under your account

4. Intellectual Property Rights

You retain ownership of all content generated through conversations with our AI
Your uploaded content and knowledge base materials remain your exclusive property
You may use and share AI-generated content without restrictions

5. Service Usage

Your use of our services is subject to the following conditions:

Usage within the limits specified in your chosen pricing plan
No unauthorized access or interference with our systems
No use of the service for illegal or harmful purposes
Compliance with all applicable laws and regulations

6. Data Protection

We are committed to protecting your data in compliance with HIPAA and GDPR requirements. Please refer to our Privacy Policy for detailed information about data handling practices.

7. Service Modifications

We reserve the right to:

Modify or discontinue any part of our services
Update these terms of service
Change our pricing structure with appropriate notice

8. Termination

We may terminate or suspend your access to our services:

For violations of these terms
At your request
If required by law

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Contact

For any questions about these Terms of Service, please contact us at patrick@sparkco.ai or call (401) 749-6976.